The Hub for web designers who want Better Boundaries with Clients
and drama-free projects

SIGN UP NOW to get FOUNDING MEMBER BONUSES AND PRICING

You're brilliant at what you do.

Your designs? Chef's kiss.
Your UX? Flawless.

But lately, you've been feeling more like a professional people-pleaser than a web designer.

Ever found yourself...

  • Saying "yes" to yet another “small” change, watching the project deadline get further and further away?

  • Dealing with a client who keeps bargaining down your rates?

  • Stuck in a project that's doubled in scope but not in budget?

  • Working weekends because clients expect 24/7 availability?

You're not alone. And more importantly – there is a better way.

Project management and client boundaries are essential skills because the demand for web design isn't slowing down...

Experienced designers and agencies have started to figure this out, but...

most end up burning out, undercharging, or losing clients because they don't know how to handle sticky situations professionally.

Professional client management

...is the real secret to running a profitable, enjoyable web design business with less stress and more respect.

STRUGGLING WITH SCOPE CREEP? WORKING WEEKENDS? DEALING WITH ENDLESS REVISIONS??

I’ve got news for you … not every designer is going through that.

The web designers who are killing it in this space know how to deal with sticky client situations professionally and with confidence.

That's where Designing Boundaries comes in:

  • Done-For-You Email Scripts + AI Prompt Templates

  • Boundary-Setting Strategies

  • Marketing AI Workflow Guides

  • Crisis Management Playbooks

  • Complete Client Communication Hub with tools to handle every situation!

This is the "Done-For-You" client management Solution at “diy” pricing without the Years of Painful Trial and Error.

If you're reading this, you're likely facing one of these problems:

SCOPE CREEP

Your projects keep expanding but your pay doesn't, and you're working twice as hard for not enough money.

lACK OF BOUNDARies

You know you need better boundaries but worry about losing clients or coming across as difficult.

sHAKY CONFIDENCE

You're great at design but struggle to position yourself as the expert you are.

AI UNCERTAINTY

You know AI tools could help your business, but you're unsure how to use them effectively in your marketing an with clients.

If any of these resonate with you... this is for you.

This could transform your entire business…

Here’s a fact:

The web design industry is full of talented designers who are barely making a profit because they can't manage their clients effectively.

Designers are working weekends, dealing with endless revisions, and letting clients call all the shots. It's a recipe for burnout, and nobody wins.

But there's a subset of designers who consistently command premium rates and respect: those who master client management.

Why?

Because they know how to handle every situation professionally while protecting their time and profits.

The challenge?

Developing these skills usually takes years of trial and error – time and stress most designers can't afford.

Introducing: Your Complete Client Management System

This isn't just another course. It's your ongoing support system for handling every client situation with confidence.

Exactly What You Get:

  • Twice-Monthly Live Calls: Get real-time answers to your stickiest client situations and learn the latest AI techniques

  • The Complete Client Management Course: Step-by-step strategies for every scenario, including AI integration (I'm building this and new lessons will drop each month!)

  • Done-for-You Scripts: Copy-paste templates for emails, sales calls, proposals, and AI tool prompts

PLUS

  • Boundary-Setting Blueprint: My proven framework for respectful but firm client relationships

  • AI Implementation Guides: Learn how to integrate AI tools into your workflow while maintaining quality and transparency

  • Confidence & Skill-Building Workshops: Transform from people-pleaser to respected professional with expert guest speakers, including AI specialists

  • Private Facebook Community: Connect with other web designers who are working on these same issues and share AI tool discoveries!

Real Results From Real Designers:

“I was drowning in a project that was threatening to take over my life. Scope creep was out of control, my client kept pushing boundaries, and I was starting to really resent my client.

But helping designers navigate tricky client situations is Diane’s superpower! She gave me clear, actionable steps to deal with this client and stop the scope creep that was eating away at my profits (and my sanity). But what struck me most was how she helped me do it while keeping the relationship intact.

THIS is her wheelhouse – pure GOLD! She doesn't just teach theory; she gives you practical solutions you can implement immediately. The strategies she shares in this program are invaluable. More than just handling difficult situations, she's helped me remember why I fell in love with my business in the first place. That's her ultimate goal – helping designers like us actually enjoy our work again.

Every web designer needs this program. It's not just about managing clients; it's about taking back control of your business and your life. THANK YOU!!! ❤️❤️”

~ Heather Hathaway, Founder of White Label Insiders

“As someone with extensive experience in graphic design, I can't overstate the value of Diane's client management strategies. Her practical approach and proven techniques have transformed how I handle challenging client situations. What used to cause stress and uncertainty now feels manageable thanks to her expert guidance and tools. Her advice is grounded in real-world experience, and it shows.”

~ Artist and Designer Blume Bauer

Here's the Full Breakdown:

The Core Course

Get the exact strategies and mindset shifts I’ve used to get rave reviews from happy clients and still stay sane and have balance in my own life.

  • Module 1: The Psychology of Client Management

  • Module 2: You’re a Surgeon, Not a Store Clerk

  • Module 3: The Art of the Professional 'No'

  • Module 4: Scope Creep Prevention Strategies

  • Module 5: Crisis Management & Recovery

  • Module 6: Premium Positioning Strategies - Prevent Problems Before They Start!

  • BONUS Module: AI Tools for Web Designers - A Practical Guide

The Script Library

More than just theory, I give you the exact scripts and templates I’ve used with clients to build a six-figure design agency. I’m not just teaching you, I’m giving you the exact words to use and adapt to your situation.

  • Scope creep responses

  • Client bargaining responses

  • Sales call scripts

  • Rate increase strategies

  • Additional revisions responses

  • Project delay responses

  • Weekend work request responses

  • Payment follow-ups

  • AI disclosure templates

  • Client education scripts about AI usage

  • AI workflow documentation templates

Live Support

Twice-monthly live calls with real solutions to real situations. Learn from others' challenges and get your specific questions answered. No more googling "how to handle difficult clients" at 2 AM.

  • Twice-monthly group coaching calls

  • Hot seat sessions

  • Real-time problem solving & expert guidance

  • BONUS calls with industry experts

Private Facebook Community

And also, I can only do so much. I know that the real value of this membership is seeing other designers just like you facing these same challenges and thriving.

  • 24/7 peer support

  • Shared experiences

  • Network of professionals

AS YOU MASTER CLIENT MANAGEMENT,

you create a sustainable, enjoyable business.

Each skill you learn can be used repeatedly without additional stress.

About Your Instructor

Hi! I'm Diane Whiddon, and I've spent the last 18 years in the trenches of web design. But here's the thing - my real expertise? It's not just in design (though I've done plenty of that). It's in mastering the art of client relationships.

Remember that client who wanted their website to be "like Marie Forleo’s, but better"? Or the one who kept adding "just one more small thing" until your three-week project turned into a three-month nightmare? Yeah, I've been there. And after thousands of client interactions, hundreds of projects, and every sticky situation you can imagine, I've developed a bulletproof system for handling it all.

These days, I run a specialty web design business with premium clients who respect my time, value my expertise, happily pay my rates, and refer their friends and colleagues. I've also become an expert at integrating AI tools to enhance my workflow while maintaining the highest quality standards and ethical practices. But it wasn't always this way. I made every mistake in the book - undercharging, over-delivering, missing red flags, and letting clients run the show. Sound familiar?

That's exactly why I created this membership. I'm tired of watching talented designers struggle with the same challenges I faced. You shouldn't have to learn these lessons the hard way like I did. Let me show you how to take control of your client relationships and build the design business you deserve.

This Is Perfect For You If:

  • Your projects keep expanding but your pay doesn't

  • You want to be respected as the expert you are

  • You're ready to take control of your client relationships

  • You value your time and want clients to do the same

  • You want to learn how to effectively integrate AI tools into your workflow

It's Not For You If:

  • You're comfortable with clients calling the shots

  • You enjoy working weekends for free

  • You believe the customer is always right

  • You're not ready to charge what you're worth

  • You don’t want to leverage AI to streamline your processes and marketing

FAQ

  • We’ll meet on the second and fourth Tuesday of each month at 11am CST.

    Can't make it live? No problem! All calls are recorded and added to our searchable library within 24 hours. You can also submit your questions in advance, and I'll answer them during the call.

  • Yes! All calls will be recorded and will be available in our call recording library.

  • That's exactly why this membership exists - to save you time! The core training is broken into bite-sized videos you can watch in 15-20 minutes. Scripts and templates are designed for immediate use. Think of this as your "emergency toolkit" - it's there when you need it, and the time you invest will save you hours of stress and revision work later.

  • I focus on efficient, transparent use of AI tools to enhance our work, marketing, and client processes. You'll learn how to use AI to streamline workflows, reduce marketing task load, and streamline client processes, so you’ll have easier days and happier clients.

  • No. If you have systems in place that are working for you, you may not choose to learn some of the AI tools I’ll share in this program. If that’s the case, you can focus on the soft skills I teach and you’ll still get tons out of it.

  • This isn't a theoretical business course - it's practical, hands-on support for real situations you're facing right now. You're not just getting information; you're getting live support, ready-to-use scripts, and a community of peers who understand exactly what you're dealing with. Plus, I'm actively working with clients myself, so these strategies are current and battle-tested.

  • Yes! That’s perfect. You are exactly who I created this for! The scripts and strategies are specifically designed to help you set boundaries professionally and confidently without confrontation. We focus on prevention and professional communication, not conflict. Many members find that using our pre-written scripts actually reduces confrontation because they're handling situations early and professionally.

  • Actually, this is the perfect time to join! Why make the same mistakes many of us did? Learning these skills early will help you build a sustainable business from the start. The strategies work whether you have 2 clients or 200.

  • Monthly members can cancel anytime. Yearly members are locked in for the year. Founding Members get lifetime access.

  • Because of the digital nature of this course, I don’t offer refunds.

  • The strategies work just as well (if not better) for agencies. In fact, having clear systems and scripts can help ensure your whole team is handling client situations consistently and professionally.

  • Lifetime means lifetime! You'll get access to all current content, future updates, new scripts and templates as they're added, and the twice-monthly calls for as long as the membership exists. This is truly a one-time payment for ongoing support, not another yearly subscription!

The Next Logical Step:

If you're serious about taking control of your web design business, your next move is clear. Join the Designing Boundaries membership today and get Founding Member pricing and LIFETIME ACCESS.

Here's what will happen:

1.

Click the "JOIN NOW" button below to purchase and lock in your Founding Member pricing and LIFETIME ACCESS.

2.

Make note of your biggest client issues and problems so you can get answers as soon as doors open on Feb 10, 2025.

3.

Keep an eye on your inbox to be first to access the membership and attend our Kick-off Call on Feb 10th!

Ready to Transform Your Client Relationships?

Still on the fence?

Consider this: How much is one difficult client situation costing you right now?

  • Extra hours of work

  • Mental stress and anxiety

  • Lost revenue from scope creep

  • Opportunity cost of better clients

Don't wait until your next client crisis. Join now and get the support you need.

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